The written terms of your selected programme apply.
HNW offers different programmes and entry pathways. The price, start date, inclusions, cancellation window and refund conditions displayed or confirmed for your specific purchase are the controlling terms.
Before a programme begins
Contact HNW promptly if you need to cancel or correct an enrolment. Any non-refundable component, third-party charge or completed service will be handled according to the written offer accepted at purchase.
After services begin
Completed consultations, released digital content and services already delivered may affect refund eligibility. Where a programme specifically includes HNW’s four-week satisfaction checkpoint, the request must be made within that stated checkpoint and will be handled under the terms supplied for that programme.
Rescheduling
Coach sessions may be rescheduled subject to reasonable notice and the coach’s availability. Repeated missed sessions or late cancellations may be treated as delivered where the programme terms say so.
How to request review
Write to suresh@vunnamatla.com with the enrolment name, email or mobile number, programme, payment reference and reason for the request. Do not send diagnostic reports or other unnecessary health information with a refund request.
Processing
Approved refunds are returned through the original payment route where practical. Banks and payment providers may require additional processing time.